Every Blendry order is mixed and made for you, and our color products are applied directly to hair. For hygiene reasons — the standard across color cosmetics — all sales are final, and we do not accept returns or exchanges for change of mind.
Damaged, defective, or incorrect items
If your order arrives damaged or defective, or you received the wrong item, we'll make it right. Contact us within 30 days of delivery and we'll send a free replacement or issue a refund — your choice.
How to start a claim
Email care@blendry.la with your order number and a photo of the issue. If we need the item sent back, we'll cover the return shipping.
Refunds
Approved refunds are issued to your original payment method within 5–10 business days. Depending on your bank or card issuer, it can take a few extra days to appear on your statement.
Subscriptions
Products received through a Blendry subscription are covered by this same policy. Changing or cancelling a subscription is handled separately — see our Purchase options cancellation policy.